If you'd like to see what a typical gym will look like when we reopen, take a look at this virtual tour.

What we are doing to keep you safe

Keeping you safe and healthy is our number one priority. That's why we're introducing new cleaning procedures and social distancing measures, which have been guided by the experts at UK Active, the UK government and Public Health England, Wales and Scotland and the Charity's infection prevention team.

Temperature checks and cleanliness. We'll be checking everyone's temperature on arrival and if anyone has a high temperature, they won't be able to enter the club. Members will be encouraged to sanitise their hands at reception and additional hand sanitiser units have been positioned at key areas across the club.

Cleaning and disinfecting. We'll be sanitising gym equipment throughout the day and cleaning the entire club every night. All staff have had cleaning training and they'll be using a two-stage cleaning process including a detergent, followed by a disinfectant.

Social distancing. You'll see new social distancing signs around the gym, including one-way systems where possible. We're also limiting the number of members in each area, such as the gym floor, studios, swimming pool and changing rooms. And we've reduced the amount of equipment and lockers available.

Changes to classes. We're running smaller classes to keep everyone safe and the classes will be shorter than usual (30–45 mins) to make sure we have enough time to clean the studios. We're only running certain classes to ensure social distancing – be sure to check our updated timetable.

Limited services and facilities. Our spas, beauty suites and crèches will stay closed, and cafés will have a reduced service. Also, Health MOTs and physiotherapy sessions won't be available for now. For more information on which services and facilities are available, read our FAQs.

Protecting you and our teams. We've installed plastic shields at our reception desks and we'll be providing Personal Protective Equipment (PPE) to our staff if necessary.

How you can keep yourself and others safe

To keep our gyms as safe and clean as possible, we need your help too. We ask that you follow a few simple rules when you visit our clubs.

Before coming to the gym

Stay home if you're unwell. Please don't come to the gym if you feel sick or have COVID-19 symptoms.

Bring your own. Bring a full water bottle as the water fountains aren't in use. If you're doing yoga or Pilates, bring your own mat if you have one. Only bring a towel if you're showering and don't bring a sweat towel.

Arrive ready to work out. Please come in your workout gear to avoiding using the changing rooms. We advise against wearing face masks as these can hinder your breathing while exercising, and gloves aren't recommended as they can't easily be cleaned – please use the hand sanitiser provided instead.

Travel light. We won't have as many lockers available as usual, so please think about how much you're bringing with you.

Pre-book your swim. In addition to booking exercise classes, you'll also need to book your swimming session in advance if you'd like to use the pool. You can do this using the My Bookings app or online booking.

Bring your bank card. As we can't accept cash if you want to buy anything.

While you're at the gym

Be prepared to have your temperature taken. On arrival, we'll check your temperature with a forehead thermometer. Anyone with a high temperature won't be able to use the club.

Use hand sanitising stations. You'll find these before you reach reception and throughout the gym. Make sure you follow proper handwashing if you use the changing rooms.

Check-in at reception if you're doing a class. Try to arrive no more than 5 minutes early and follow the social distancing rules while you're waiting for the class. When it's over, please leave the studio as quickly as possible.

Follow the social distancing signs. Keep to the one-way system and try to stay at least 2 metres from others as much as possible.

Clean your equipment and mats. You can do this before and after use with the wipe pods around the gym.

Keep to a one-hour workout max. This is so that other members can use the gym if we're at maximum capacity.

Only shower if you're swimming. We're limiting showers and changing rooms to our pool users, so please shower at home otherwise.

If you're not ready to come back just yet

Whenever you're ready, we'll be there to make your return as straightforward as possible. In the meantime, you have some options.

Freeze membership. Not ready to restart your membership? Not a problem. To freeze your membership, simply fill out this form. If you have any other questions about your membership, read our FAQs.

Online workouts. Don't forget you can still use our digital resources from home. And stay tuned for our new home fitness platform – we'll let you know more soon.